BRITISH CLEANERS ASSOCIATION- MEMBERSHIP TERMS AND CONDITIONS

 

  1. Membership Benefits 

Use of our industry recognised logo on advertising & paperwork 

We will give a reference to prospective clients on members request 

We supply 2 free logo stickers to use on your vehicle's 

A free website backlink Offer of free preliminary legal advice 

A recommended solicitor to deal with contractual disputes 

Access to specialists in dispute resolution including mediation, arbitration and adjudication Your company added to a database available to companies seeking bona fide cleaning contractors 

Free web advert on findandbuylocal.co.uk 

25% off web design from Next Theme Digital Marketing 


We reserve the right to change the benefits that apply to BCA membership at any time and without prior notice. 

Any external providers of a benefit included within your membership package will have absolute discretion in relation to the provision of services, and membership of BCA does not guarantee that the external provider will accept an application from a member for the provision of services. 

Services supplied from an external provider will be subject to the provider’s own terms and conditions, and we do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services. 

We reserve the right to change our external providers without prior notice and our decision on services provided is final. 


  1. The Membership Contract 

When you submit your application, you are making an offer to subscribe to the BCA which, if accepted by us, will result in a legally binding contract. 

At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person. 

Online application 

For online applications you will either have sight of a confirmation page or receive an email. If you have supplied your email address, acknowledgement that your application has been received and is being processed does not yet mean that the contract between us is formed. A legally binding contract is formed on the date we send your welcome pack. This will be sent out when all of your documents have been received and assessed, and confirmed. Written Application For applications made via a written application form; the contract between us will be formed when we send your welcome pack. This will be sent out when all of your documents have been received and assessed, and membership is confirmed. 


  1. Cooling off period 

We DO NOT offer a cooling-off period


  1. Professional Development and Conduct 

By proceeding with this application you are confirming that, as a member of the British Cleaners Association, you will be committed to uphold all conditions continuously. You are also agreeing to abide by the BCA’s Code of Practice for Professional cleaners. 

All Association members sign up to this Code on joining, and reaffirm their commitment on an annual basis. Failure to adhere to the code, resulting in a formal complaint made against you, may result in a disciplinary procedure being implemented. 


  1. Right to refuse applications 

We reserve the right not to fulfil, or to cancel, your application if we are unable to obtain payment authorisation from your bank in the case of standing order or cheque payments. If you have been convicted of a criminal offence which is not yet spent, or have a prosecution pending, this must be declared. A declaration must also be made of insolvency or undischarged bankruptcy. Please note: this information will be treated in the strictest confidence and will only be taken into account if relevant. Spent convictions under the Rehabilitation of Offenders Act need not be disclosed. 

If you are accepted into membership, but it subsequently turns out that any or all of the information provided by you was misleading or false, we reserve the right to revoke the membership with immediate effect, without the right of appeal. 


  1. Force Majeure 

Neither party shall be liable to the other for any delay or non performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided. 

In which case, we will deliver as soon as is reasonably possible. 


  1. Cancellations and Refunds 

Your BCA Membership is a rolling agreement that will automatically renew upon the anniversary of your application. You will receive a renewal notice in advance of the anniversary of your application date, informing you of your entitlement to cancel and of any changes to your payment. Any payment arrangements that have been made by Direct Debit will automatically continue unless you notify your bank/building society that you wish to cancel it. 

If you wish to cancel your membership, you must inform us of your intention to cancel a minimum of ten working days prior to the anniversary of your application. This notice should be provided directly to us, in writing by letter. 

No refunds will be provided unless the notice requirements are complied with. Once renewal of your membership has occurred, it will still be possible to cancel your membership, but we are not obliged to offer a refund, if notice has not been given. 


  1. Price Information 

Fees displayed on the application section of the website will prevail at all times in relation to orders placed on-line. 

Fees displayed on an application form, or quoted by a BCA representative, will prevail in relation to membership subscriptions placed by post. 

You may make a one-off payment for a one year membership subscription, new or renewal, by cheque or an annual standing order payment. 

We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase within your renewal letter. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible. 


  1. Liability 

Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider. These Terms and Conditions do not and shall not affect your statutory rights as a consumer. 


  1. Information Services 

Diligence and care should be taken when using the information provided. All services are subject to copyright law. We use our best endeavours to ensure all information provided by us is as up to date as possible. However, you should not rely on the information provided as the sole basis for making business, legal or other decisions. You should seek appropriate independent advice before making any such decisions. 

The content of all Association publications are the opinion of the author 


  1. Data Protection and use of Personal Data 

The BCA is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your membership subscription. As a member of BCA your data will be used for marketing, statistical and analytical purposes and to administer your membership. You will receive membership communications and from time to time we will let you know about promotions. If you provide us with your e-mail address or SMS number, then we may send information which may be of interest. 

We do not pass data to any third party. 

If you wish to obtain a copy of your personal data held by us, then please write to the address below. Please note that you may be charged a fee of £10 for this service. You may also be asked to provide proof of your identity and for information that might help to locate the data you are seeking. 

If you believe that any of the information we hold concerning you is incorrect or out of date, please provide us with the accurate information at the address below 


  1. Data protection via the website We will make every effort to ensure that the information on our website is accurate. However, we cannot guarantee this and accept no liability for any information given via this website. 

Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by us. 


  1. Events 

Members may be invited to events organised by us or our partners, to enable members to gain information and make the best use of networking opportunities. 

Cancellations made 14 days or more before any chargeable event will be subject to 10 percent cancellation fee. Cancellations after that date will be charged in full, although substitute attendees can be made up to 24 hours before the start of the event. 

Our National Conference is subject to separate terms and conditions. Please check these at the time of booking. 


  1. Variation 

We may change these terms and conditions at any time without notice. The most recent edition of these terms and conditions will be binding upon you. 


  1. Prize Draw and Competition Rules 

All prize draws and competitions which are associated with our offers are subject to separate terms and conditions, as written at the time of the prize draw, competition or offer. Prize draws are not open to employees of the BCA. 


  1. Governing Law and Jurisdiction 

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based. 

If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law. 


  1. Third parties 

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999. 


  1. Entire Agreement 

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us. 


  1. BCA Brand 

Use of our logo by you is permitted unless your membership has ended or been revoked by the BCA. 

Non-members found to be using the BCA logo(s) will be issued a cease and desist notice followed by a fine of up to £5000 after a 14 day period.


  1. Queries Comments and Complaints 

We will aim to respond to any complaint or query received within five working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out. 

If you have any queries, comments or complaints about your subscription please contact our customer services team: 


Email: info@britishcleanersassociation.org Post: British Cleaners Association, The Stable, 3-6 Wadham Street, Weston-super-Mare, BS23 1JY